factory Gym – Website Privacy Policy
Last updated: 12/02/2026

1. Who We Are

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controllers in relation to this Website are:

  • Factory Gym (Swansea) Ltd

  • Factory Gym (Essex) Ltd

This Privacy Policy applies only to personal data collected through factorygyms.co.uk.

Membership data, payment data, and health information collected through club management systems (including PAR-Q questionnaires and membership forms) are processed separately by the relevant Factory Gym operating company under its own Membership Privacy Policy.

2. Information We Collect

When you use this Website, we may collect:

  • Identity data (name)

  • Contact data (email address, telephone number)

  • Enquiry data submitted via contact forms

  • Technical data (IP address, browser type, device information)

  • Usage data (pages visited, interactions)

We do not collect payment details or health information through this Website.

3. How We Use Your Information

We use Website-collected data to:

  • Respond to enquiries

  • Route enquiries to the appropriate gym location

  • Improve Website performance

  • Maintain security

  • Comply with legal obligations

4. Lawful Bases for Processing

We process personal data under:

  • Consent – when you submit an enquiry

  • Legitimate interests – to operate and improve the Website

  • Legal obligation – where required by law

5. Sharing Your Information

We may share data where necessary with:

  • The relevant Factory Gym location

  • Website hosting and IT providers

  • Analytics providers

  • Legal or regulatory authorities

We do not sell or rent personal data.

6. Data Retention

Enquiry data is retained only for as long as necessary to respond and for reasonable record-keeping purposes, after which it is securely deleted.

7. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict or object to processing

  • Withdraw consent

Contact: info@factorygyms.co.uk

You may also complain to the ICO: www.ico.org.uk

9. Cookies

This Website uses cookies and analytics tools. See our Cookie Policy for full details.